Privacy Policy
The Stove Room Ltd respects your privacy and is committed to protecting your personal information.
Information we collect
We may collect personal information when you contact us, request a quotation, book a service or make an enquiry. This may include your name, address, telephone number, email address and information relating to the service you require.
Our website may also collect limited technical information through cookies and similar technologies. Please see our Cookie Policy for further information.
How we use your information
We use your personal information to:
- respond to enquiries and provide quotations;
- arrange and carry out services;
- communicate with you about appointments or work;
- maintain appropriate business and financial records; and
- comply with our legal obligations.
We process personal information where it is necessary to provide our services, meet our legal obligations or pursue our legitimate business interests. Where we rely on consent, you may withdraw that consent at any time.
Sharing your information
We do not sell your personal information. We may share information with trusted service providers where necessary to operate our business or website, or where we are legally required to do so.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.
Your rights
Under UK data protection law, you may have rights to access, correct or erase your personal information, restrict or object to its use, and in certain circumstances request that your information is transferred to you or another organisation. Information Commissioner’s Office
To exercise your rights or ask a question about how we use your information, please contact us:
The Stove Room Ltd
Email: mark@tsr-chimneysweep.co.uk
Telephone: 07733 363454
If you are unhappy with how we handle your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO). Information Commissioner’s Office
Last updated: September 2026